AI agents and chatbots for WhatsApp and SMS
AI that writes your sequences, finds your audiences and answers your customers in English, French, Arabic and Arabizi, with your team in control.
From the first message to the last reply
Sequence writing
Describe the goal by text or by voice and AI drafts every message in the sequence, in your tone.
Testing and optimization
AI tests tone and timing across multi-step sequences, so the best version wins.
Audience insights
AI turns behavioral and engagement data into segments, and surfaces who is worth reaching next.
AI chatbot, 24/7
An AI chatbot answers incoming questions around the clock, in your voice and with each customer's history.
Built for your markets
AI understands and replies in English, French, Arabic and Arabizi, which is Arabic written in Latin letters. More languages on request.
Human handoff
When a conversation needs a person, it goes to your team with the full context.
You stay in control
AI does the heavy lifting. Your team decides what goes out.
Review before sending
Check AI-drafted messages and sequences before they go live.
Clear escalation rules
Set when AI answers and when it hands over to a person.
Full conversation history
Every AI reply is logged in the shared inbox, so nothing happens out of sight.
Which channels do the AI agents work on?
WhatsApp and SMS today, with more channels joining the platform over time.
Will AI send messages without my approval?
You decide. Drafts can be reviewed before they go live, and you set the rules for when AI replies and when it hands over to your team.
Which languages does it support?
English, French, Arabic and Arabizi (Arabic written in Latin letters), with the AI replying in the language the customer uses. More languages are available on request.
Does AI replace my support team?
No. It handles routine questions around the clock and hands the rest to your team with the full conversation attached.
What does the AI know about my customers?
It works from the customer data and conversation history you already have in the platform, so replies can be personalized.