From broadcasts to conversations.
Multi-channel sequences that adapt to how each customer responds, built with an AI agent that drafts, an engine that sends, and logic that reacts to replies in real time.
One-way broadcasts treat all customers identically. Without personalization and real-time triggers, you lose the opportunity to convert them. Conversonal solves that.
Why it works: replies come back in real time, so follow-up happens while interest is still there, not days after the fact.
AI-assisted sequence building
Describe the goal in plain language and an AI agent drafts the copy, structure, and channel logic, ready to review and launch in minutes.
Omnichannel by default
Sequences aren't locked to one channel: mix WhatsApp, SMS, and others freely within the same flow, so you're always maximizing reachability.
Dynamic segmentation
Filter audiences by channel, tags, properties, and engagement, and keep segments live as behaviour changes.
Champion/Challenger testing
A/B test across multi-step sequences, not just single messages.
Reply-aware logic
Customer replies feed directly back into sequence branching, with no separate tool to reconcile.
Per-sequence analytics
Delivery, open rate, reply rate, and conversion, broken down by step and channel.