WhatsApp Business messaging
Rich, interactive conversations with your customers, with every reply in one shared inbox.
Everything you need to run conversations at scale
Conversational flows
Menus, buttons and branching paths that guide customers to an answer or an action without leaving the chat.
Rich media
Images, videos, PDFs and documents inside the conversation, so offers and receipts look as good as they read.
Reply tracking
See who received, read and replied, per message and per sequence, and optimize for the replies that matter.
Template management
Create message templates and submit them to Meta for approval from the platform, with guidance to get them through.
Personalization and triggers
Tailor every message with your customer data and send it on real-time events.
Shared inbox
Replies land in one place so your team can pick up right where the automation stops.
We handle the hard part
WhatsApp has rules. We take care of them so you can focus on the conversation.
Business verification
We guide you through Meta business verification and display name approval, from first application to go-live.
Quality rating monitoring
We keep an eye on your quality rating and messaging limits, and flag issues before they affect delivery.
Template compliance
Built-in approval workflow and best practices, so fewer templates get rejected.
Reach customers in every market WhatsApp supports
One account, one wallet, and one integration across countries.
Do customers need to opt in?
Yes. WhatsApp requires customers to opt in before you send them marketing messages. We help you set up a compliant way to collect and manage consent.
Do I need my own WhatsApp Business account?
You need a business account, and we help you create and verify it. Our team walks you through the process.
Can I message customers at any time?
You can start a conversation with an approved template. Once the customer replies, you can chat more freely for a limited window.
Can my team reply manually?
Yes. Every reply lands in a shared inbox, so your team can take over from any automated sequence.
Can I use WhatsApp together with SMS?
Yes. Many customers use both: WhatsApp for rich conversations and SMS to reach every phone. They run from the same platform and wallet, and you can set fallback rules in both directions.