Customers

Built for enterprises that need the best of security and agility.

We handle the security, compliance, and integration work so your team doesn't have to. We deploy fast and adapt to your environment, whatever it looks like. Browse our customer stories below for inspiration of what's possible.

Enterprise-grade security

White-glove onboarding

24/7 support

Sample of our success stories

Banks & Fintech

Adding a channel for the customers a domestic setup couldn't reach affordably

Reliable domestic SMS setup already in place for OTPs and alerts
Added WhatsApp specifically for international and roaming numbers, with automatic SMS fallback
International messaging costs dropped, and customers abroad stopped missing verification codes

Retail

Building a VIP channel for a grocery chain's most loyal customers

A large grocery chain's loyalty program had thousands of members, but no way to make its top spenders feel recognized beyond generic email blasts
Conversonal built a dedicated WhatsApp channel for loyalty members, with personalized offers, early access, and account updates
VIP members engaged with the personalized channel far more than the generic loyalty emails ever achieved

Banks & Fintech

Turning paper receipts into secure, personalized digital documents

Customers received generic paper receipts or plain PDF attachments, with no personalization or real security
Conversonal automatically generates and sends encrypted, password-protected receipts personalized to each customer, the moment a transaction happens
Customers get a secure, professional document instantly, with no manual work or paper trail on the bank's side

Utilities

Turning routine service messages into a data and upsell channel

A utilities provider had incomplete customer profiles, limiting how well they could target offers
Conversonal embedded short surveys directly inside routine service messages, enriching customer data without a separate campaign
The enriched profiles powered targeted upsell offers, turning a routine touchpoint into a new revenue channel

Healthcare

Letting patients book and manage appointments in a WhatsApp conversation

Patients had to call the front desk to book, reschedule or confirm appointments, which tied up staff and left calls unanswered
Conversonal built a WhatsApp flow where patients pick a service, a doctor and a time slot, then receive automatic confirmations and reminders
Patients can reschedule or cancel with a tap, and the front desk spends far less time on the phone

Apps

Embedding conversational quoting directly into their own product

Wanted personalized quoting inside a WhatsApp conversation, not a bolted-on chatbot
Gave engineering API access to the full messaging infrastructure to build it themselves
Prospects get a quote without leaving the conversation, and it feels like a native part of the product

Built for enterprises that need the best of security and agility.

Adding a channel for the customers a domestic setup couldn't reach affordably

Want to see how it would work for you?